| Download | - View accepted manuscript: Performance and Usability of VoiceXML Application (PDF, 364 KiB)
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| Author | Search for: Kondratova, Irina |
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| Format | Text, Article |
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| Conference | Eighth World Multi-Conference on Systemics, Cybernetics and Informatics, July 18-21, 2004, Orlando, Florida, USA |
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| Subject | mobile users; speech recognition; voice user interface; voice service |
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| Abstract | This paper discusses the advantages and challenges of using speech-enabled interactive voice response (IVR) technology for mobile industrial applications. These IVR systems can be built using VoiceXML technology for voice-enabled information communication. VoiceXML technology enables voice-based information retrieval and input and uses the familiar client - server paradigm. Two prototype applications of speech-enabled IVR services developed using VoiceXML technology are discussed in this paper, including voice-based inventory management and time management services for field users. Author presents the results of the performance studies for the prototype Voice Inventory Management System, and discusses the pilot usability study for this prototype application conducted on a group of potential users. Future research directions in the area of voice and multimodal mobile communication of field information are also discussed. |
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| Publication date | 2004 |
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| In | |
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| Language | English |
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| NRC number | NRCC 47154 |
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| NPARC number | 8913962 |
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| Export citation | Export as RIS |
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| Report a correction | Report a correction (opens in a new tab) |
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| Record identifier | 64015e85-0bbe-40d1-b226-08a0c985dea2 |
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| Record created | 2009-04-22 |
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| Record modified | 2021-01-05 |
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