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Improving air travel comfort & experience: designing for infection prevention and control in response to COVID-19

DOIResolve DOI: https://doi.org/10.1177/1071181322661551
AuthorSearch for: 1; Search for: 1; Search for: 2ORCID identifier: https://orcid.org/0000-0001-9269-350X
Affiliation
  1. Carleton University
  2. National Research Council Canada. Aerospace
FormatText, Article
Abstract
In lieu of the recent impacts of the Coronavirus Disease 2019 (COVID-19) on the health and safety of individuals around the world, domestic and international travel organizations, and more specifically, the aviation industry, rapidly implemented preventative measures to support infection prevention and control (IPAC). Such measures have drastically and understandably changed how passenger interactions and experiences take place through various points in their air travel journey. Research that examines the user experience of passengers in response to changes that emerged from the COVID-19 pandemic is needed. This study focused on developing a better understanding of passenger experience during the COVID-19 pandemic and how the design of the environment may be influencing this experience. Design recommendations to respond quickly to future pandemic conditions or other infectious outbreak scenarios is an expected outcome of this study.
Publication date
PublisherSAGE Publications
Human Factors and Ergonomics Society
In
  • Proceedings of the Human Factors and Ergonomics Society Annual Meeting 66, no. 1 (September 2022): 2280–2284.
LanguageEnglish
Peer reviewedYes
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Record identifier515bd42a-c3a5-4db9-a8c1-71fca47404b3
Record created2024-09-24
Record modified2024-09-24

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