A framework for analyzing social interaction using broadband visual communication technologies

From National Research Council Canada

DOIResolve DOI: https://doi.org/10.4018/978-1-60566-984-7.ch051
AuthorSearch for: 1; Search for: 1; Search for: 1
Name affiliation
  1. National Research Council Canada. NRC Institute for Information Technology
FormatText
TypeBook chapter
Book titleSocial Computing: Concepts, Methodologies, Tools and Applications
ISBN9781605669847
9781605669854
Pages802–815
Abstract
Broadband visual communication (BVC) technologies— such as videoconferencing and video sharing—allow for the exchange of rich simultaneous or pre-recorded visual and audio data over broadband networks. This chapter introduces an analytical framework that can be utilized by multidisciplinary teams working with BVC technologies to analyze the variables that hinder people’s adoption and use of BVC. The framework identifies four main categories, each with a number of sub-categories, covering variables that are social and technical in nature: namely, the production and reception of audio-visual content, technical infrastructure, interaction of users and groups with the technical infrastructure, and social and organizational relations. The authors apply the proposed framework to a study of BVC technology usability and effectiveness as well as technology needs assessment in remote and rural First Nation (indigenous) communities of Canada.
Publication date
PublisherInformation Science Reference
LanguageEnglish
Peer reviewedYes
NPARC number23001649
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Record created2017-03-14
Record modified2020-03-03
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